26 Days Before The Exchanges Go Live And “Technical Glitches” Continue To Plague ObamaCare. “Technical glitches still plague the display of new healthcare plans to be offered to millions of uninsured Americans starting in 26 days, including how medical charges and deductibles are listed, industry officials say.” (Sharon Begley, “Exclusive: Technical Snafus Confuse Charges For ObamaCare Plans,” Reuters, 9/5/13)
- ObamaCare IT Representative: “We’re Doing All We Can.” “After some two hours of such complaints, a federal IT representative on the call said: ‘I hear your frustration, and we’re doing all we can.’” (Sharon Begley, “Exclusive: Technical Snafus Confuse Charges For ObamaCare Plans,” Reuters, 9/5/13)
A Conference Call Last Week Revealed That The Preview Of The ObamaCare Website Was Filled With Problems. “Late last week a conference call between the government’s information technology contractors and insurance industry representatives revealed some of those problems, which centered on how information about health plans, such as charges for medical claims and deductibles, was displayed on a ‘preview’ website, according to people with knowledge of the call.” (Sharon Begley, “Exclusive: Technical Snafus Confuse Charges For ObamaCare Plans,” Reuters, 9/5/13)
- Insurer Florida Blue “Was Concerned That A Health Policy It Plans To Sell On The State’s Exchange Would Mislead Customers.” “An official from Florida Blue, a large insurer, was concerned that a health policy it plans to sell on the state’s exchange would mislead customers: The preview website showed no charge at all for some medical services, rather than no charge after a deductible is met.” (Sharon Begley, “Exclusive: Technical Snafus Confuse Charges For ObamaCare Plans,” Reuters, 9/5/13)
- “An Aetna Staffer Was Frustrated That Policies The Company Once Intended To Sell In Ohio, But Withdrew, Were Still Showing Up In The Preview Site.” (Sharon Begley, “Exclusive: Technical Snafus Confuse Charges For ObamaCare Plans,” Reuters, 9/5/13)
- “Delta Dental Of Wyoming Reported That Its Plan Was Showing Zero Deductible In Policies That Cover Parents Plus Children.” (Sharon Begley, “Exclusive: Technical Snafus Confuse Charges For ObamaCare Plans,” Reuters, 9/5/13)
Repeated Requests Asking The Administration To Correct The Errors Continue To Collect Dust. “Some insurance company representatives said they had asked repeatedly for errors to be corrected and still have numerous outstanding requests with the exchange help desk, according to people with knowledge of the discussion. Others said incorrect rates for certain services were on display.” (Sharon Begley, “Exclusive: Technical Snafus Confuse Charges For ObamaCare Plans,” Reuters, 9/5/13)